1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment information (processed securely through third-party providers)
- Course enrollment and progress data
- Communications with our support team
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
- Referring websites and search terms
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and improving our educational services
- Processing course enrollments and payments
- Communicating with you about courses and updates
- Providing customer support and assistance
- Analyzing website usage to improve user experience
- Complying with legal obligations
- Preventing fraud and ensuring platform security
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Course Providers
When you enroll in a course, we may share necessary information with the course provider to facilitate your learning experience.
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, including:
- Payment processing companies
- Email service providers
- Analytics and performance monitoring services
- Customer support platforms
Legal Requirements
We may disclose your information if required by law or in response to valid legal processes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and improve our services.
Preference Cookies
These cookies remember your preferences and settings to provide a personalized experience.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Secure payment processing through certified providers
While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support your learning
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
- Improve our services and platform functionality
When personal information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information under certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your personal information
- Restriction: Request restriction of processing under certain circumstances
To exercise these rights, please contact us at [email protected].
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Course Navigator Hub
2847 Westheimer Road
Houston, TX 77098
United States
Email: [email protected]
Phone: +1 (713) 847-2695